Pay-Back policy
Refund Policy
We have a 30-day return policy, which means that you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, you can contact us at suspect24clothing@gmail.com . Please note that returns should be sent to the following address: Brugstraat 2 , 2960 Belgium.
If your return is accepted, we will send you a return label and instructions on how and where to send the package. Items that are sent back to us without first requesting a return will not be accepted.
You can always contact us at info@grynd.nl for all return questions.
Damage and Issues
Please check your order upon receipt and contact us immediately if the item is faulty, damaged or if you have received the wrong item so we can assess and resolve the issue.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The quickest way to ensure you get what you want is to return the item you have and once the return has been accepted, make a separate purchase for the new item.
European Union 14 Day Return Period
Without prejudice to the above, if the item is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without giving any reason. As above, your item must be in the same condition as you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return and let you know whether or not your refund has been approved. If your refund is approved, your money will be automatically credited back to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and process your refund.
If it has been more than 15 business days since we approved your return, please contact us at suspect24clothing@gmail.com.
We have a 30-day return policy, which means that you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.
To initiate a return, you can contact us at suspect24clothing@gmail.com . Please note that returns should be sent to the following address: Brugstraat 2 , 2960 Belgium.
If your return is accepted, we will send you a return label and instructions on how and where to send the package. Items that are sent back to us without first requesting a return will not be accepted.
You can always contact us at info@grynd.nl for all return questions.
Damage and Issues
Please check your order upon receipt and contact us immediately if the item is faulty, damaged or if you have received the wrong item so we can assess and resolve the issue.
Exceptions / Non-Returnable Items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The quickest way to ensure you get what you want is to return the item you have and once the return has been accepted, make a separate purchase for the new item.
European Union 14 Day Return Period
Without prejudice to the above, if the item is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without giving any reason. As above, your item must be in the same condition as you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return and let you know whether or not your refund has been approved. If your refund is approved, your money will be automatically credited back to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and process your refund.
If it has been more than 15 business days since we approved your return, please contact us at suspect24clothing@gmail.com.